Legal notice – Privacy policy Identity of the data controller Company name: Netun Solutions, S.L. Registered with the Pontevedra Commercial Registry: T 4116, L 4116, F 190, S 8, H PO 60092, I/A 1 (12.04.16) Tax identification number (NIF): B27830512 Registered office: Calle Colón, N.º 12, 3º. Postcode 36201. Vigo (Pontevedra), Spain Contact email: info@netun.com In accordance with data protection legislation and any other relevant legislation currently in force, users are informed that, where applicable, the personal data they provide will be included in an automated file and used solely for the purposes described in the relevant form, contract, pre-contract or offer. Scope This privacy policy applies to all users who access websites for which Netun Solutions is responsible, including its corporate website and product-specific websites such as Help Flash. Data relating to myIncidence If you are a Help Flash customer and have downloaded the myIncidence app, Netun Solutions will process your data to manage the app. The specific myIncidence privacy policy, which you must accept in order to download the app, is available at the following link: https://myincidence.com/politica-privacidad/ The lawful basis for processing your data is the consent you give when completing the registration forms. Customer data If you have provided your data to make a purchase through a website for which Netun Solutions is responsible, your data will be processed to manage and dispatch your order. The lawful basis is the consent you give when completing the registration form in the relevant online shop. Your data will remain in Netun Solutions' systems for as long as you remain a customer. Once the contractual relationship ends, your data will be retained in Netun Solutions' systems for the period required by law. As a Netun Solutions customer, your data may also be used to send you commercial information relating to Netun Solutions products. The lawful basis for sending this information to existing customers is a balancing assessment of legitimate interests. If you have completed the relevant registration form and selected the option to receive commercial information, the lawful basis is your consent. You may withdraw permission to use your data for marketing at any time by unsubscribing through the marketing communications themselves or exercising your rights as explained in this privacy policy. Data relating to contacts at corporate customers or suppliers If you have provided your data as the contact person for a legal entity that is a customer or supplier, or if you are a self-employed customer or supplier, your contact details will be processed to maintain the existing contractual relationship with NETUN SOLUTIONS. The lawful basis is performance of that contractual relationship. Your data will remain in Netun Solutions' systems for as long as you remain a customer or supplier. Once the contractual relationship ends, your data will be retained in Netun Solutions' systems for the period required by law. Employee data If you are an employee of NETUN SOLUTIONS, your data will be processed in connection with your employment contract. The lawful basis is performance of that contractual relationship. Your data will remain in Netun Solutions' systems for the duration of your contractual relationship. Once that relationship ends, your data will be retained in Netun Solutions' systems for the period required by law. Job applicant data If you have sent your CV to NETUN SOLUTIONS or are taking part in a recruitment process, your data will be processed to manage your application. The lawful basis is the consent you give by expressing an interest in our recruitment processes and sending us your CV. Your data will remain in Netun Solutions' systems for a maximum of three years from the date you send your CV. If NETUN SOLUTIONS is interested in your application, we will contact you to explain the next steps. Access control and CCTV data NETUN SOLUTIONS operates access control and video surveillance systems. Data from these systems is processed on the basis of public interest. Both sets of records are stored for a maximum of 30 days and then destroyed, unless an incident has occurred during that period. Disclosure or communication of data NETUN SOLUTIONS will not disclose your personal data unless disclosure or communication is necessary to provide NETUN SOLUTIONS services requested by its customers or users. Where NETUN SOLUTIONS engages a third party whose services require access to or processing of personal data for which NETUN SOLUTIONS is responsible, that third party will act as a data processor. NETUN SOLUTIONS undertakes to put in place the corresponding data processing agreement to ensure the conditions required by data protection legislation are met. Rights applicable to all personal data Data subjects have the right to obtain confirmation as to whether NETUN SOLUTIONS is processing their personal data. They therefore have the right to access their personal data, rectify inaccurate data or request erasure when the data is no longer necessary, and to object to processing for any of the purposes described here, such as receiving marketing information. You have the rights of access, rectification, erasure, objection, restriction of processing and data portability. You may exercise these rights by: Email: info@netun.com Post: Calle Colon, N.º 12, 3º. Postcode 36201. Vigo (Pontevedra), Spain Each marketing email will include a link allowing you to unsubscribe immediately and automatically. In all cases, data subjects may lodge a complaint with the relevant supervisory authority. In Spain, this is the Spanish Data Protection Agency (Agencia Española de Protección de Datos). You may also contact our Data Protection Officer at dpo@netun.com if you consider it necessary. Accuracy and updating of data NETUN SOLUTIONS assumes that personal data provided through its various channels and media is accurate, is supplied directly by the data subject, that the person is who they claim to be, and that the data is up to date. Data subjects are expected to notify us of any changes to their data as soon as they occur. Duty of confidentiality Anyone involved in processing data relating to individuals who has direct or indirect access to the files must keep confidential all personal data they become aware of in the course of their work. This duty applies to NETUN SOLUTIONS, members of its governing and management bodies, employees engaged under employment law and professionals engaged under commercial law. It also applies to suppliers of goods and services and their employees, data processors and their employees, and any subcontractors engaged by data processors and their employees. The duty of confidentiality continues after the employment or commercial relationship with NETUN SOLUTIONS, as data controller, ends. It also continues after the expiry of employment, commercial or other contracts linking employees or professionals to data processors and suppliers providing goods or services to NETUN SOLUTIONS. Recommended websites and pages When NETUN SOLUTIONS recommends or links to a website or page, it considers that site to be of interest to users. NETUN SOLUTIONS has no obligation to monitor the websites or pages it links to or recommends. These sites are created by legal entities, individuals or unincorporated organisations independent of NETUN SOLUTIONS. NETUN SOLUTIONS does not manage or finance them, decide on their content, or manage or participate in the services they provide. NETUN SOLUTIONS will remove any link and cease recommending a website or page when it has reliable knowledge that the site or its services are unlawful or infringe third-party property or rights in a way that may give rise to compensation. Use of cookies See the cookie policy for information about the use of cookies. Data security NETUN SOLUTIONS has implemented the security measures required by personal data protection legislation at its workplaces and premises and across its systems and communications infrastructure. It has also adopted logical, physical, organisational, contractual and other measures to prevent unauthorised third-party access to data, and the destruction, alteration, reproduction, disclosure, transmission or reuse of that data. Effective date and changes to this privacy policy This privacy policy takes effect from its publication date. Users may save or reproduce it. NETUN SOLUTIONS may amend its privacy policy and will inform users of any changes.